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Task Number | Task Description | Responsible Party |
|---|---|---|
1. | Click on thumbnail for full image. | Various |
PEOPLE
Title | Role | ||
|---|---|---|---|
Director | Service Delivery goals. | ||
Service Owner | Point of escalation for major incidents. | ||
Service Owner | Developing and executing the Service's outage communications plan. Executing the outage communications plan may be delegated. | ||
Service Manager | Responsible for internal planned outage communications. May be responsible for external planned outage communications. | ||
Service Support Team | Provide timely outage status updates | NOC | Provide internal communications support. |
APPENDICES and ATTACHMENTS follow the approval block.
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