*** This version of Confluence is for testing only and contains a copy of content from June 29th 2026. No changes will be preserved. ***
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Included Service | Service Owner | Service Manager | Service Dependencies |
|---|---|---|---|
CommonSpot | Donna Taber | Nathan Reimer |
|
ColdFustion | Donna Taber | Nathan Reimer |
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LAMP | Donna Taber | Nathan Reimer |
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Static | Donna Taber | Nathan Reimer |
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Fedora | Donna Taber | Richard Marisa |
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uPortal | Donna Taber | Jon Atherton |
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SCOPE
(What is in scope and what is not in scope for this procedure?)
Describe the situation or problem or specific deliverables applicable to this standard operating procedure.
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In Scope:
- Details the steps necessary to communicate outages to CIT Hosting customers.
- Identifies the roles and responsibilities of CIT staff, regardless of reporting structure, necessary to communicate outages to CIT Hosting customers.
Out of Scope:
- Does not identify methods, steps or resources needed to resolve the outage issue.
CARD (Contingencies, Assumptions, Requirements, Dependencies)
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