Page History

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• Managed the CULIT (baseline IT desktop budget) to meet the desktop IT operational needs in a sustainable, rational, and transparent manner. The CULIT budget supports about 800 desktops and laptops, both staff and public, and includes systems outside DS's support areas.
• CIT's MS Exchange migration. As the first large unit, DS helped establish CIT's process for migrating units from CIT's old mail system to their new mail system. Our feedback helped improve CIT's documentation for their end-users and our peer IT support providers, as well as their procedures.  We worked with CUL HR to promote to staff we support the available, relevant, and timely training.
• Participated in Olin Library renovation planning. 
• Engaged with our IT community peers, including  AD SIG; IT Sec. Council and SIG; CCDs, CUL's ITMC representative, Dean Krafft, and CUL's IT Ops group.
• Active in campus investigation of desktop management tools and related sevices.
• Arranged for about 230 computer systems each year to be processed by the Cornell Computer Reuse Association (CCRA) for reuse in various countries. (The Library is the biggest donor to the program.)
• Clarified cost and service expections regarding CIT's new Vitual Machine service offerings.
• Bain report data gathered and attended relevant meetings (CCDs).

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