
@article{amujo_organisational_2013,
	title = {Organisational brand identity management: a critical asset for sustainable competitive advantage by non-profits},
	volume = {19},
	issn = {13239163},
	shorttitle = {Organisational brand identity management},
	language = {English},
	number = {1},
	urldate = {2016-02-25TZ},
	journal = {Third Sector Review},
	author = {Amujo, C. Olusanmi and Laninhun, B. Adeyinka},
	month = jan,
	year = {2013},
	note = {97},
	pages = {97+}
}

@phdthesis{roy_through_2008,
	address = {United States -- California},
	type = {M.{A}.},
	title = {Through targeted public relations awareness campaigns, community based organizations can raise the level of {HIV}/{AIDS} awareness among {Black} women, thereby reducing the rate of {HIV}/{AIDS} infections among their demographic sector},
	copyright = {Copyright ProQuest, UMI Dissertations Publishing 2008},
	url = {http://search.proquest.com/docview/194029069/abstract/835F311893024371PQ/1},
	abstract = {Due to the rising rate of HIV/AIDS in the Black populace, there have been numerous studies about the viruses and the consequences of these diseases that encroach upon these communities. With this array of information, the challenge then becomes how to utilize the available data and wend out a successful community support program that addresses the needs of Black women. In response to the overwhelming evidence proving that HIV/AIDS is a major threat to the health of Black women, there has been a concerted effort to bring awareness to this demographic sector about high risk behaviors that make these women vulnerable to the viruses. Therefore, the intention of this study is to propose a protocol for the development and implementation of a community support program that brings awareness to Black women about the rising rate of HIV/AIDS within their demographic sector.},
	language = {English},
	urldate = {2016-02-25TZ},
	school = {University of Southern California},
	author = {Roy, Stephaney Andrea},
	year = {2008},
	keywords = {Black women, Communication and the arts, Community based organization, Education, Hiv/aids awareness, Nongovernmental organization, Nonprofit, Public relations, Social sciences}
}

@article{park_associations_2010,
	title = {Associations among relationship maintenance strategies, organisation public},
	volume = {7},
	url = {http://www.prismjournal.org/fileadmin/Praxis/Files/Journal_Files/Park_Rhee.pdf},
	number = {2},
	journal = {PRism},
	author = {Park, Hanna and Rhee, Yunna},
	year = {2010}
}

@article{amujo_organisational_2013-1,
	title = {Organisational brand identity management: a critical asset for sustainable competitive advantage by non-profits},
	volume = {19},
	issn = {13239163},
	shorttitle = {Organisational brand identity management},
	url = {http://go.galegroup.com/ps/i.do?id=GALE%7CA346530202&v=2.1&u=nysl_sc_cornl&it=r&p=AONE&sw=w&asid=f622c9ce165878503fca4abcd3e9492f},
	language = {English},
	number = {1},
	urldate = {2016-02-25TZ},
	journal = {Third Sector Review},
	author = {Amujo, C. Olusanmi and Laninhun, B. Adeyinka},
	month = jan,
	year = {2013},
	note = {97},
	pages = {97+}
}

@misc{_weapon_2014,
	title = {weapon of mass destruction ({WMD})},
	url = {http://www.britannica.com/technology/weapon-of-mass-destruction},
	abstract = {WMD weapon with the capacity to inflict death and destruction on such a massive scale and so indiscriminately that its very presence in the hands of a hostile power can be considered...},
	urldate = {2015-12-03TZ},
	journal = {Encyclopedia Britannica},
	month = aug,
	year = {2014}
}

@techreport{arkin_ethical_2009,
	title = {An {Ethical} {Governor} for {Constraining} {Lethal} {Action} in an {Autonomous} {System}},
	abstract = {Abstract — The design, prototype implementation, and demonstration of an ethical governor capable of restricting lethal action of an autonomous system in a manner consistent with the Laws of War and Rules of Engagement is presented. I.},
	author = {Arkin, Ronald C. and Ulam, Patrick and Duncan, Brittany},
	year = {2009}
}

@book{winner_whale_1989,
	address = {Chicago},
	edition = {1st edition},
	title = {The {Whale} and the {Reactor}: {A} {Search} for {Limits} in an {Age} of {High} {Technology}},
	isbn = {9780226902111},
	shorttitle = {The {Whale} and the {Reactor}},
	language = {English},
	publisher = {University Of Chicago Press},
	author = {Winner, Langdon},
	year = {1989}
}

@misc{stockdale_pandoras_2015,
	title = {Pandora’s {Box}: {The} {Ethics} of {Self}-{Guided} {Weaponry}},
	shorttitle = {Pandora’s {Box}},
	url = {http://digitalethics.org/essays/pandoras-box-ethics-self-guided-weaponry/},
	abstract = {As technology evolves, so too must our ethical frameworks. It’s a point that’s been made a lot in recent times. But with each passing moment, with each new development, the point gets hammered home with increasing lucidity. A recent experiment performed by U.S. Government may be the impetus in a new trend involving artificial intelligence …},
	urldate = {2015-12-01TZ},
	journal = {Center for Digital Ethics and Policy {\textbar} Loyola University Chicago},
	author = {Stockdale, David},
	month = jan,
	year = {2015}
}

@misc{knight_military_2015,
	title = {Military {Robots}: {Armed}, but {How} {Dangerous}?},
	url = {http://www.technologyreview.com/news/539876/military-robots-armed-but-how-dangerous/},
	abstract = {The debate over using artificial intelligence to control lethal weapons in warfare is more complex than it seems.},
	urldate = {2015-12-01TZ},
	journal = {MIT Technology Review},
	author = {Knight, Will},
	month = aug,
	year = {2015}
}

@misc{_autonomous_????,
	type = {7/28/2015},
	title = {Autonomous {Weapons}: {An} {Open} {Letter} from {AI} \& {Robotics} {Researchers}},
	url = {http://futureoflife.org/open-letter-autonomous-weapons/},
	urldate = {2015-12-02TZ}
}

@article{cumming-bruce_u.n._2013,
	title = {U.{N}. {Expert} {Calls} for {Halt} on {Military} {Robots}},
	issn = {0362-4331},
	url = {http://www.nytimes.com/2013/05/31/world/europe/united-nations-armed-robots.html},
	abstract = {Although no countries currently use such weapons, the technology is available and human rights groups are campaigning to pre-empt deployment.},
	urldate = {2015-12-02TZ},
	journal = {The New York Times},
	author = {Cumming-bruce, Nick},
	month = may,
	year = {2013},
	keywords = {Heyns, Christof, Human Rights and Human Rights Violations, Robots and Robotics, Targeted Killings, United Nations}
}

@article{carr_automation_2014,
	chapter = {Life and Style},
	title = {Automation {Makes} {Us} {Dumb}},
	issn = {0099-9660},
	url = {http://www.wsj.com/articles/automation-makes-us-dumb-1416589342?mod=trending_now_1},
	abstract = {Human intelligence is withering as computers do more, but there’s a solution.},
	urldate = {2015-12-01TZ},
	journal = {Wall Street Journal},
	author = {Carr, Nicholas},
	month = nov,
	year = {2014}
}

@misc{ackerman_we_2015,
	title = {We {Should} {Not} {Ban} ‘{Killer} {Robots},’ and {Here}’s {Why}},
	url = {http://spectrum.ieee.org/automaton/robotics/artificial-intelligence/we-should-not-ban-killer-robots},
	abstract = {What we really need is a way of making autonomous armed robots ethical, because we’re not going to be able to prevent them from existing},
	urldate = {2015-12-01TZ},
	author = {Ackerman, Evan},
	month = jul,
	year = {2015}
}

@article{markoff_fearing_2014,
	title = {Fearing {Bombs} {That} {Can} {Pick} {Whom} to {Kill}},
	issn = {0362-4331},
	url = {http://www.nytimes.com/2014/11/12/science/weapons-directed-by-robots-not-humans-raise-ethical-questions.html},
	abstract = {Weapons that rely on artificial intelligence to decide what to target could become increasingly difficult to control, critics warn.},
	urldate = {2015-12-01TZ},
	journal = {The New York Times},
	author = {Markoff, John},
	month = nov,
	year = {2014},
	keywords = {Artificial Intelligence, Defense Advanced Research Projects Agency, Defense Department, Drones (Pilotless Planes), Military Aircraft, Missiles and Missile Defense Systems, United States Defense and Military Forces}
}

@misc{_princess_????,
	title = {Princess {Cruises}: 50 {Years} of {Princess} {Cruises} {History} - {Interactive} {Timeline}},
	shorttitle = {Princess {Cruises}},
	url = {http://www.princess.com/50th-anniversary/timeline/index.html},
	urldate = {2015-11-29TZ},
	journal = {www.princess.com}
}

@misc{_princess_????-1,
	title = {Princess {Cruises}: 50 {Years} of {Princess} {Cruises} {History} - {Interactive} {Timeline}},
	shorttitle = {Princess {Cruises}},
	url = {http://www.princess.com/50th-anniversary/timeline/index.html},
	urldate = {2015-11-29TZ},
	journal = {www.princess.com}
}

@misc{_2012_????,
	title = {2012 {Growth}},
	url = {http://public.tableau.com/views/2012Growth/2015Growth?:embed=y&:showVizHome=no&:host_url=https%3A%2F%2Fpublic.tableausoftware.com%2F&:tabs=no&:toolbar=yes&:animate_transition=yes&:display_static_image=no&:display_spinner=no&:display_overlay=yes&:display_count=yes&:loadOrderID=0},
	urldate = {2015-11-29TZ},
	journal = {Tableau Software}
}

@misc{_princess_????-2,
	title = {Princess {Cruises}},
	url = {https://www.flickr.com/photos/princesscruises/},
	abstract = {Explore Princess Cruises's 2,726 photos on Flickr!},
	urldate = {2015-11-29TZ},
	journal = {Flickr - Photo Sharing!}
}

@misc{_regal_????,
	title = {Regal {Princess} {Press} {Images}},
	url = {http://www.regalprincesspressimages.com},
	abstract = {Regal Princess

Guest Capacity: 3,560
Tonnage: 141,000
Builder: Fincantieri Cantieri Navali Italiani, Monfalcone, Italy

Inaugural Cruise: May 20, 2014

Dining and Snacks: Three main dining rooms, Chef's Table Lumiere, Wine Cellar dining, Sabatini's Italian Restaurant, Crown Grill – Steak and Seafood, Gelato – gelateria serving ice cream \& Italian crepes, International Café – coffee, snacks and light meals, Tea Tower, Vines Wine Bar, Ocean Terrace Seafood Bar, Alfredo's Pizzeria, Horizon Court Buffet, Pastry Shop, Prego – Poolside pizza, Trident Grill – Hamburger and hot dog grill, Swirls – Ice cream bar, Ultimate Balcony Dining, 24-hour room service


Showrooms/Lounges: Princess Theater, Vista Lounge, Princess Live! – television studio, Wheelhouse Bar, Club 6 Nightclub, Bellini's – Italian-inspired cocktails, Crooners – martini bar, Churchill's Cigar Lounge

Guest Services: The Sanctuary, Movies Under the Stars poolside screen, Lotus Spa and Fitness Center, Piazza Atrium,. Princess Cruises Media Relations Dept., 24305 Town Center Drive, Santa Clarita, CA 91355, United States},
	urldate = {2015-11-29TZ},
	journal = {Regal Princess Press Images}
}

@misc{cederholm_carnival_2015,
	title = {Carnival {Corporation}'s margin by segment},
	url = {http://marketrealist.com/2015/01/carnivals-contemporary-premium-luxury-cruises/},
	abstract = {Two of Carnival Corporation's (CCL) operating segments comprise almost 98\% of the company’s revenue. Carnival also reports a Cruise Support segment and a Tour segment.},
	urldate = {2015-10-16TZ},
	author = {Cederholm, Teresa},
	month = jan,
	year = {2015}
}

@techreport{_roadmap_2013,
	title = {A {Roadmap} for {US} {Robotics}: {From} {Internet} to {Robotics}},
	url = {https://robotics-vo.us/sites/default/files/2013%20Robotics%20Roadmap-rs.pdf},
	urldate = {2015-11-22TZ},
	institution = {Robotics Virtual Organization},
	month = mar,
	year = {2013}
}

@article{aronson_future_2014,
	title = {The {Future} of {Robot} {Caregivers}},
	issn = {0362-4331},
	url = {http://www.nytimes.com/2014/07/20/opinion/sunday/the-future-of-robot-caregivers.html},
	abstract = {Elderly people need everyday help, and there aren’t enough humans to provide it.},
	urldate = {2015-11-24TZ},
	journal = {The New York Times},
	author = {Aronson, Louise},
	month = jul,
	year = {2014},
	keywords = {Elder Care, Robots and Robotics}
}

@misc{bursack_robots_????,
	title = {Do {Robots} {Have} a {Place} in {Elder} {Care}?},
	shorttitle = {Do {Robots} {Have} a {Place} in {Elder} {Care}?},
	url = {https://www.agingcare.com/Articles/robots-in-elder-care-170581.htm},
	abstract = {Companies are experimenting with robots that can be programmed to complete a number of household and caregiving tasks, as well as call 9-1-1 in an emergency. But where do we draw the line?},
	urldate = {2015-11-18TZ},
	journal = {AgingCare},
	author = {Bursack, Carol}
}

@misc{webster_will_2014,
	title = {Will robots replace millions of human workers?},
	url = {http://link.brightcove.com/services/player/bcpid2379211600001?autoStart=false&bckey=AQ%7E%7E%2CAAAABvaL8JE%7E%2CufBHq_I6FnzNTX7hQU0VJH5BKu1o8T2i&bctid=3861457926001&height=225&width=400},
	abstract = {A USA TODAY investigation looks at the future of robots and what jobs they may be able to take over from their human counterparts.},
	urldate = {2015-11-24TZ},
	author = {Webster, MaryJo},
	month = oct,
	year = {2014}
}

@misc{_study_????,
	title = {Study indicates {Robots} could replace 80\% of {Jobs}},
	url = {http://robotenomics.com/2014/04/16/study-indicates-robots-could-replace-80-of-jobs/},
	abstract = {In a few decades, twenty or thirty years -- or sooner – robots and their associated technology will be as ubiquitous as mobile phones are today, at least that is the prediction of Bill Gates; and w...},
	urldate = {2015-11-24TZ},
	journal = {RobotEnomics}
}

@article{kanamori_maintenance_2002,
	title = {Maintenance and improvement of quality of life among elderly patients using a pet-type robot},
	volume = {39},
	issn = {0300-9173},
	abstract = {There have been reports of cases in which quality of life and loneliness of elderly people have been affected by interaction with the pet-type robot AIBO. In the present comparison between first and 20th sessions of activity with the pet-type robot, statistically significant improvements were observed in speech, emotional words and satisfaction index. The AKO loneliness scale value was 3.33 at the first session, and was 1.00 at the 20th session (statistically significant decrease). In a comparison of health-related QOL before and after interaction with AIBO, using the SF-36 survey, role function (RP) was statistically higher at the 20th session than at the first session. Evaluation by CgA, a mental stress index, showed a statistically significant decrease as the number of AIBO sessions increased. Case 1: The patient was a 68-year-old woman with chronic rheumatoid arthritis. Her AKO loneliness scale value was 4 on the first session and 1 on the 20th session. She said, "I do not think about anything while playing with the pet-type robot. It heals my mind." Case 2: The patient was a 74-year-old woman with cervical osteochondrosis. Her AKO loneliness scale value was 5 on the first session and 2 on the 20th session. She said, "The first time, I didn't like playing with the robot because I was depressed. After I had played with the robot several times, I felt good." Case 3: The patient was an 84-year-old man with cerebral apoplexy sequelae. His AKO loneliness scale value was 6 on the first session and 1 on the 20th session. He sang with the robot occasionally. The amount of conversation between him and his children greatly increased. Unlike animals, a pet robot does not carry the risk of bacterial infection. The present results suggest the possibility of using robots as a substitute for animal-assisted therapy and other psychosocial therapy in aseptic rooms, ICUs, children's wards, and special care wards for patients with dementia.},
	language = {jpn},
	number = {2},
	journal = {Nihon Ronen Igakkai Zasshi. Japanese Journal of Geriatrics},
	author = {Kanamori, Masao and Suzuki, Mizue and Tanaka, Misao},
	month = mar,
	year = {2002},
	pmid = {11974948},
	keywords = {Aged, Aged, 80 and over, Arthritis, Rheumatoid, Cerebral Infarction, Female, Humans, Loneliness, Osteochondritis, Patient Satisfaction, Quality of Life, Robotics},
	pages = {214--218}
}

@article{kanamori_[maintenance_2002,
	title = {[{Maintenance} and improvement of quality of life among elderly patients using a pet-type robot]},
	volume = {39},
	issn = {0300-9173},
	abstract = {There have been reports of cases in which quality of life and loneliness of elderly people have been affected by interaction with the pet-type robot AIBO. In the present comparison between first and 20th sessions of activity with the pet-type robot, statistically significant improvements were observed in speech, emotional words and satisfaction index. The AKO loneliness scale value was 3.33 at the first session, and was 1.00 at the 20th session (statistically significant decrease). In a comparison of health-related QOL before and after interaction with AIBO, using the SF-36 survey, role function (RP) was statistically higher at the 20th session than at the first session. Evaluation by CgA, a mental stress index, showed a statistically significant decrease as the number of AIBO sessions increased. Case 1: The patient was a 68-year-old woman with chronic rheumatoid arthritis. Her AKO loneliness scale value was 4 on the first session and 1 on the 20th session. She said, "I do not think about anything while playing with the pet-type robot. It heals my mind." Case 2: The patient was a 74-year-old woman with cervical osteochondrosis. Her AKO loneliness scale value was 5 on the first session and 2 on the 20th session. She said, "The first time, I didn't like playing with the robot because I was depressed. After I had played with the robot several times, I felt good." Case 3: The patient was an 84-year-old man with cerebral apoplexy sequelae. His AKO loneliness scale value was 6 on the first session and 1 on the 20th session. He sang with the robot occasionally. The amount of conversation between him and his children greatly increased. Unlike animals, a pet robot does not carry the risk of bacterial infection. The present results suggest the possibility of using robots as a substitute for animal-assisted therapy and other psychosocial therapy in aseptic rooms, ICUs, children's wards, and special care wards for patients with dementia.},
	language = {jpn},
	number = {2},
	journal = {Nihon Ronen Igakkai Zasshi. Japanese Journal of Geriatrics},
	author = {Kanamori, Masao and Suzuki, Mizue and Tanaka, Misao},
	month = mar,
	year = {2002},
	pmid = {11974948},
	keywords = {Aged, Aged, 80 and over, Arthritis, Rheumatoid, Cerebral Infarction, Female, Humans, Loneliness, Osteochondritis, Patient Satisfaction, Quality of Life, Robotics},
	pages = {214--218}
}

@article{brandeis_right_1890,
	title = {The {Right} to {Privacy}},
	volume = {4},
	url = {http://groups.csail.mit.edu/mac/classes/6.805/articles/privacy/Privacy_brand_warr2.html},
	journal = {Harvard Law Review},
	author = {Brandeis, Louis and Warren, Samuel},
	month = dec,
	year = {1890}
}

@article{bratman_brandeis_2009,
	title = {Brandeis \&amp; {Warren}\&\#39;s \&\#39;{The} {Right} to {Privacy} and the {Birth} of the {Right} to {Privacy}\&\#39;},
	author = {Bratman, Ben},
	year = {2009}
}

@misc{bursack_robot_????,
	title = {A {Robot} to {Care} for {You} in {Old} {Age}},
	url = {http://www.usnews.com/money/blogs/on-retirement/2014/06/05/a-robot-to-care-for-you-in-old-age},
	abstract = {Technology is playing a growing role in the
lives of the elderly.},
	urldate = {2015-11-18TZ},
	journal = {US News \& World Report},
	author = {Bursack, Carol}
}

@incollection{kahn_human_2007,
	series = {Human {Factors} and {Ergonomics}},
	title = {Human {Values}, {Ethics}, and {Design}},
	isbn = {978-0-8058-5870-9},
	url = {http://www.crcnetbase.com/doi/abs/10.1201/9781410615862.ch63},
	urldate = {2015-11-23TZ},
	booktitle = {The {Human}-{Computer} {Interaction} {Handbook}},
	publisher = {CRC Press},
	author = {Kahn and {Friedman}},
	month = sep,
	year = {2007},
	pages = {1241--1266}
}

@article{batya_friedman_human_2002,
	title = {Human values, ethics, and design},
	author = {Batya Friedman, Jr Peter H. Kahn},
	year = {2002},
	pages = {1177--1201}
}

@article{sharkey_granny_2010,
	title = {Granny and the robots: ethical issues in robot care for the elderly},
	volume = {14},
	issn = {1388-1957, 1572-8439},
	shorttitle = {Granny and the robots},
	url = {http://link.springer.com/article/10.1007/s10676-010-9234-6},
	doi = {10.1007/s10676-010-9234-6},
	abstract = {The growing proportion of elderly people in society, together with recent advances in robotics, makes the use of robots in elder care increasingly likely. We outline developments in the areas of robot applications for assisting the elderly and their carers, for monitoring their health and safety, and for providing them with companionship. Despite the possible benefits, we raise and discuss six main ethical concerns associated with: (1) the potential reduction in the amount of human contact; (2) an increase in the feelings of objectification and loss of control; (3) a loss of privacy; (4) a loss of personal liberty; (5) deception and infantilisation; (6) the circumstances in which elderly people should be allowed to control robots. We conclude by balancing the care benefits against the ethical costs. If introduced with foresight and careful guidelines, robots and robotic technology could improve the lives of the elderly, reducing their dependence, and creating more opportunities for social interaction},
	language = {en},
	number = {1},
	urldate = {2015-11-23TZ},
	journal = {Ethics and Information Technology},
	author = {Sharkey, Amanda and Sharkey, Noel},
	month = jul,
	year = {2010},
	keywords = {Assistive robotics, Companion, Elder Care, Elderly, Ethics, Guidelines, Innovation/Technology Management, Library Science, Management of Computing and Information Systems, Robot, Surveillance, User Interfaces and Human Computer Interaction},
	pages = {27--40}
}

@techreport{_national_2015,
	title = {National {Robotics} {Initiative} ({NRI}) {The} realization of co-robots acting in direct support of individuals and groups},
	url = {http://www.nsf.gov/pubs/2015/nsf15505/nsf15505.htm},
	institution = {National Science Foundation},
	month = jan,
	year = {2015}
}

@misc{_ccc:_????,
	title = {{CCC}: {A} {Roadmap} for {US} {Robotics}: {From} {Internet} to {Robotics} » {CCC} {Blog}},
	shorttitle = {{CCC}},
	url = {http://www.cccblog.org/?attachment_id=3446},
	urldate = {2015-11-22TZ}
}

@article{griffiths_can_2013,
	chapter = {Active},
	title = {Can technology fill the elderly care gap?},
	url = {http://www.telegraph.co.uk/active/9983886/Can-technology-fill-the-elderly-care-gap.html},
	abstract = {With the proportion of over-65s on the increase, Britain is facing a crisis when it comes to care of the elderly. Is technology the answer?},
	urldate = {2015-11-18TZ},
	author = {Griffiths, Andrew},
	month = apr,
	year = {2013},
	keywords = {Active}
}

@article{aronson_future_2014-1,
	title = {The {Future} of {Robot} {Caregivers}},
	issn = {0362-4331},
	url = {http://www.nytimes.com/2014/07/20/opinion/sunday/the-future-of-robot-caregivers.html},
	abstract = {Elderly people need everyday help, and there aren’t enough humans to provide it.},
	urldate = {2015-11-18TZ},
	journal = {The New York Times},
	author = {Aronson, Louise},
	month = jul,
	year = {2014},
	keywords = {Elder Care, Robots and Robotics}
}

@misc{_this_????,
	title = {This cuddly {Japanese} robot bear could be the future of elderly care},
	url = {http://www.theverge.com/2015/4/28/8507049/robear-robot-bear-japan-elderly},
	abstract = {Deep in the bowels of a secluded facility outside the central Japanese city of Nagoya, a team of dedicated researchers has been working on a monster. It’s a primal, animalistic robot that uses...},
	urldate = {2015-11-18TZ},
	journal = {The Verge}
}

@misc{hernandez_u.s._2002,
	type = {Text},
	title = {The {U}.{S}. {Patent} {System} {Celebrates} 212 {Years}},
	url = {http://www.uspto.gov/about-us/news-updates/us-patent-system-celebrates-212-years},
	language = {en-US},
	urldate = {2015-11-10TZ},
	author = {Hernandez, Maria},
	month = apr,
	year = {2002}
}

@misc{goldman_problems_2012,
	title = {The {Problems} {With} {Software} {Patents} ({Part} 1 of 3)},
	url = {http://www.forbes.com/sites/ericgoldman/2012/11/28/the-problems-with-software-patents/},
	abstract = {Part one of a three-part series on software patents.  This part describes the problems with software patents.  Future parts will describe some possible solutions.},
	urldate = {2015-11-10TZ},
	journal = {Forbes},
	author = {Goldman, Eric},
	month = nov,
	year = {2012}
}

@article{stephen_m._maurer_independent_2003,
	title = {The {Independent} {Invention} {Defense} in {Intellectual} {Property}},
	author = {Stephen M. Maurer, Suzanne Scotchmer},
	month = dec,
	year = {2003}
}

@misc{goldman_how_2012,
	title = {How to {Fix} {Software} {Patents} ({Part} 3 of 3)},
	url = {http://www.forbes.com/sites/ericgoldman/2012/12/12/how-to-fix-software-patents/},
	abstract = {The final post in a three-part series on software patents, this post evaluates possible ways to solve the software patent problems.},
	urldate = {2015-11-10TZ},
	journal = {Forbes},
	author = {Goldman, Eric},
	month = dec,
	year = {2012}
}

@misc{brustein_fixing_2013,
	title = {Fixing {America}'s {Patent} {Problem} {Means} {Going} {Beyond} {Trolls}},
	url = {http://www.bloomberg.com/bw/articles/2013-06-04/fixing-americas-patent-problem-means-going-beyond-trolls},
	abstract = {Three more issues Washington must deal with in its effort to clean up the patent landscape},
	urldate = {2015-11-06TZ},
	journal = {BloombergView},
	author = {Brustein, Joshua},
	month = jun,
	year = {2013}
}

@misc{duan_abstract_2013,
	title = {An {Abstract} {Idea} in {Patent} {Clothing}: {Public} {Knowledge}'s {Amicus} {Brief} in {WildTangent} v. {Ultramercial}},
	shorttitle = {An {Abstract} {Idea} in {Patent} {Clothing}},
	url = {https://www.publicknowledge.org/news-blog/blogs/abstract-idea-patent-clothing-public-knowledg},
	urldate = {2015-11-06TZ},
	journal = {Public Knowledge},
	author = {Duan, Charles},
	month = sep,
	year = {2013}
}

@misc{boggs_debate_2015,
	title = {Debate on {Patent} {Reform} {Legislation} {Continues} in {Congress}: {What} {You} {Need} to {Know}},
	shorttitle = {Debate on {Patent} {Reform} {Legislation} {Continues} in {Congress}},
	url = {http://www.bna.com/debate-patent-reform-n17179934625/},
	abstract = {Patent law has undergone fundamental changes over the last several years, and further changes may be just around the corner.},
	urldate = {2015-11-11TZ},
	author = {Boggs, Caleb and Burdman, Jennifer and Sauers, William},
	month = aug,
	year = {2015}
}

@misc{esser_patent_????,
	title = {'{Patent} {Trolls}' {Cost} {Tech} {Companies} \$29 {Billion} {Last} {Year}, {Study} {Says}},
	url = {http://www.pcworld.com/article/258395/patent_trolls_cost_tech_companies_29_billion_last_year_study_says.html},
	urldate = {2015-11-11TZ},
	author = {Esser, Loek}
}

@article{__????
}

@misc{lemley_lets_2012,
	title = {Let’s {Go} {Back} to {Patenting} the ‘{Solution},’ {Not} the ‘{Problem}’},
	url = {http://www.wired.com/2012/10/mark-lemley-functional-claiming/},
	abstract = {We already know the patent system is broken. And it desperately needs to be fixed: Patents affect and will continue to affect nearly every technology business or product we use. So for the next few weeks, Wired is running a special series of expert opinions -- representing perspectives from academia to corporations to other organizations -- proposing specific solutions to the patent problem.},
	urldate = {2015-11-11TZ},
	journal = {WIRED},
	author = {Lemley, Mark},
	month = oct,
	year = {2012}
}

@misc{sperling_taking_2013,
	title = {Taking on {Patent} {Trolls} to {Protect} {American} {Innovation}},
	url = {https://www.whitehouse.gov/blog/2013/06/04/taking-patent-trolls-protect-american-innovation},
	urldate = {2015-11-11TZ},
	journal = {whitehouse.gov},
	author = {Sperling, Gene},
	month = jun,
	year = {2013}
}

@misc{_for_????,
	title = {For {Most} {Small} {Companies} {Patents} {Are} {Just} {About} {Worthless}},
	url = {http://www.forbes.com/sites/toddhixon/2013/10/04/for-most-small-companies-patents-are-just-about-worthless/},
	abstract = {A widespread meme in the tech community holds that patents are a path to riches: an entrepreneur who solves a key technical problem and receives a patent can build a business on the technology and ride to glory. IMHO, for most small companies today, patents are just about worthless. Many entrepreneurs misunderstand the value patents create, and how difficult they are to enforce.},
	urldate = {2015-11-11TZ},
	journal = {Forbes}
}

@misc{jackson_lecture_2012,
	title = {Lecture {Seventeen}: {Intellectual} {Property}},
	author = {Jackson, Steven},
	month = jan,
	year = {2012}
}

@techreport{mitchell_united_2015,
	title = {The {United} {States} {Patent} and {Trademark} {Office}: {A} {Telework} {Internal} {Control} and {Program} {Review}},
	url = {http://napawash.org/images/reports/2015/NAPA%20Final%20USPTO%20Report.pdf},
	institution = {National Academy of Public Administration},
	author = {Mitchell, Joseph},
	month = jul,
	year = {2015}
}

@book{burk_patent_2011,
	address = {Chicago; London},
	title = {The patent crisis and how the courts can solve it},
	isbn = {9780226080628  0226080625},
	abstract = {"Patent law encourages technological innovation. But as the patent system currently stands, diverse industries, from pharmaceuticals to software to semiconductors, are all governed by the same rules even though they innovate very differently. The result is a crisis in the patent system, where patents calibrated to the needs of prescription drugs wreak havoc on information technologies and vice versa ... Dan L. Burk and Mark A. Lemley illustrate the barriers to innovation created by the catchall standards and argue that courts should use legal tools already present in the patent statute to suit the needs of various industries." -- P. [4] of cover.},
	language = {English},
	publisher = {University of Chicago Press},
	author = {Burk, Dan L and Lemley, Mark A},
	year = {2011}
}

@book{__????-1
}

@misc{_how_????,
	title = {How to {Fix} {Software} {Patents} ({Part} 3 of 3)},
	url = {http://www.forbes.com/sites/ericgoldman/2012/12/12/how-to-fix-software-patents/},
	abstract = {The final post in a three-part series on software patents, this post evaluates possible ways to solve the software patent problems.},
	urldate = {2015-11-10TZ},
	journal = {Forbes}
}

@misc{_two_????,
	title = {Two {Challenges} to {Fixing} {Software} {Patents} ({Part} 2 of 3)},
	url = {http://www.forbes.com/sites/ericgoldman/2012/12/11/two-challenges-to-fixing-software-patents/},
	abstract = {Part two of a three-part series on software patents.  This part describes the challenges fixing the problems with software patents.  The next part will describe some possible solutions.},
	urldate = {2015-11-10TZ},
	journal = {Forbes}
}
@misc{_two_????,
	title = {Two {Challenges} to {Fixing} {Software} {Patents} ({Part} 2 of 3)},
	url = {http://www.forbes.com/sites/ericgoldman/2012/12/11/two-challenges-to-fixing-software-patents/},
	abstract = {Part two of a three-part series on software patents.  This part describes the challenges fixing the problems with software patents.  The next part will describe some possible solutions.},
	urldate = {2015-11-10TZ},
	journal = {Forbes}
}

@misc{_brave_????,
	title = {A {Brave} {New} {Patent} {World} - {First} to {File} {Becomes} {Law}{\textbar} {Patents} \& {Patent} {Law}},
	url = {http://www.ipwatchdog.com/2013/03/16/a-brave-new-patent-world-first-to-file-becomes-law/id=37601/},
	abstract = {There are some exceptions whereby a person who files second can still prevail, but those exceptions are infinitesimally insignificant, and the law surrounding the parameters of the exceptions is non-existent and unfortunately rather ill defined by the USPTO at this point. It is also critical to understand that the new law contains traps and loopholes. For those who have not spent adequate time considering the many nuances of the law you will be surprised to learn what it really means. For example, did you know that long held and previously unpatentable trade secrets can now be patented? It seems unthinkable, but then again it is also unthinkable that the law will allow for the repatenting of inventions, but it does that as well.},
	urldate = {2015-11-10TZ},
	journal = {IPWatchdog.com {\textbar} Patents \& Patent Law}
}

@misc{_prologue:_????,
	title = {Prologue: {Pieces} of {History} » {Inventing} in {Congress}: {Patent} {Law} since 1790},
	shorttitle = {Prologue},
	url = {http://blogs.archives.gov/prologue/?p=15058},
	abstract = {Prologue: Pieces of History » Inventing in Congress: Patent Law since 1790 Blog},
	urldate = {2015-11-10TZ}
}

@misc{_graphic_????,
	title = {A {Graphic} {History} of {Patent} {Law}},
	url = {https://www.lotempiolaw.com/2015/01/articles/other-legal-issues/history-patent-law/},
	abstract = {University of Southern California provides a detailed infographic of the history of patent law.},
	urldate = {2015-11-10TZ}
}

@misc{_legislative_????,
	title = {Legislative {Solutions} for {Patent} {Reform}},
	url = {https://www.eff.org/issues/legislative-solutions-patent-reform},
	abstract = {To address many of the harms caused by overbroad patents and malicious patent trolls, the broken patent system must be fixed on the legislative level. There is currently a growing number of bills pending in Congress, as well as five executive actions and seven legislative proposals put forth by the White House—not to mention one state-level law. These bills take on the troll issue from various angles; none is a silver bullet, nor does any proposal truly address the underlying issue of broad software patents, but all manage to show just how many broken parts there are to the current patent system. The following are a set of solutions that would help solve the patent troll problem by shifting financial incentives, leveling the playing field, and bringing much-needed transparency to the system. Fee shifting – Legislation should be passed that shifts fees in patent troll cases to a prevailing defendant, and that the plaintiff should be required to post a bond at the beginning of the case. End-user immunity – The law should not allow trolls to prey on end users. Period. Transparency Real party in interest – Defendants should know every party who financially benefits from a patent lawsuit. Tracking demand letters – Trolling Effects is a new tool to track demand letters and bring transparency. Heightened pleading – Patent assertions must be clear about what is infringing and what is being infringed. Effective post-grant review – Section 18 of the American Invents Act must be expanded to all business method patents—and, thus, to all software patents. It also must be made permanent. Functional claiming – Patents should cover specific solutions to specific problems.  Fee shifting Legislation should be passed that shifts fees in patent troll cases to a prevailing defendant, and that the plaintiff should be required to post a bond at the beginning of the case. Patent troll suits are prohibitively expensive—a fact that many trolls leverage to force their victims to settle. We favor legislative proposals that shift fees in patent troll cases to a prevailing defendant, and that the plaintiff should be required to post a bond at the beginning of the case. In other words, if a patent troll sues an individual, the troll would have to commit an amount of money that would cover the defendant's legal costs. Because troll cases are often built upon a rocky foundation (and most of them, if played out, end with the troll losing), this upfront cost would effectively curtail the number of patent troll cases. It also stops shell companies with no assets from bringing meritless suits. Of course, meritorious suits could still proceed, and the winning party would not find itself on the hook for fees. Judges could also retain discretion to waive the bond requirement where appropriate. End-user immunity The law should not allow trolls to prey on end users. Period. Recently we've seen cases where cafés and hotels were sued for offering Wi-Fi, and offices were targeted for using scan-to-email technology. We've also seen the patent troll Personal Audio demand licenses from podcasters for, well, podcasting, despite the fact that most of those podcasters use off-the-shelf technology to distribute their podcasts. Every individual should not have to check every technology they use for every patent it could arguably infringe (especially when those patents are nearly impossible to understand). The solution is clearly to immunize end users from patent suits. Some pending legislative proposals would create a scenario where companies could get involved on behalf of their customers. This is a good—not great—solution (and, frankly, the law already allows for this kind of intervention). An improvement in those scenarios would be the implementation of a mandatory stay—putting the lawsuit on hold—upon intervention on the part of the manufacturer. Transparency Defendants should know every "real party in interest," or every party who financially benefits from a patent lawsuit. We currently don't have an effective way of confirming who owns a particular patent, nor do we know what patents a particular person or company owns. A combination of poor record-keeping infrastructure and practices, as well as scheming businesses that transfer patent ownership to shell companies, has resulted in a hazy patent system where the lack of transparency has become a competitive tool. The term "real party in interest" means the person or entity that would benefit from a lawsuit. Real parties in interest should be disclosed to the Patent Office, so a defendant knows who is behind a lawsuit. Patent trolls often hide behind shell companies, and this shell game allows the actual parties who benefit from settlements to remain secret the whole time. This doesn't make any sense. The patent system relies on what's known as the "patent bargain," an exchange of exclusive rights for an invention in exchange for public disclosure about the invention. Navigating the current patent system in a way that actually promotes progress requires an awareness of the competitive landscape. But right now, knowing who owns what is far from easy. All of this patent subterfuge—coupled with a system that promotes such schemes—has created a state of play where litigation is favored over competition. Tracking demand letters: Trolling Effects There must be transparency around patent demand letters that trolls send out. Demand letters should be made publicly available, lifting the veil of secrecy that trolls hide behind. Public demand letters would help targets identify shell companies, notice trends, and band together to fight back against bad actors. EFF, alongside a number of public interest groups, is creating Trolling Effects, an online database of patent troll demand letters. Trolling Effects will help shed light on the extent of troll activity, the nature of demand letters, what actions can be taken, and what reform is needed. Heightened pleading: Patent assertions must be clear about what is infringing and what is being infringed Many patent troll cases revolve around assertions that are vague at best. Companies are targeted with allegations of infringement, but specific violations or technologies aren't identified. This leaves targeted parties unable to make informed decisions about how to proceed, specifically with regard to how strong the troll’s case is and how strong the target’s defense is. As a consequence it’s often easier and cheaper to merely settle, thus feeding the troll. This needs to be fixed. Anybody who asserts a patent claim should have to be clear about what exactly is infringing, as well as what patent and claims are being infringed. Effective post-grant review at the Patent Office Section 18 of the American Invents Act must be expanded to all business method patents—and, thus, to all software patents. It also must be made permanent. When the America Invents Act became law in 2011, it contained a temporary provision known as the transitional program for covered business method patents, or Section 18. This provision allows anyone threatened with infringement suits over certain types of patents to petition the patent office to review the patent's grant and scope. Importantly, Section 18 lets courts stay ongoing litigation when a party institutes a challenge at the PTO. This procedure allows for more challenges to patents of dubious quality because it is cheaper and more efficient than litigation. But it has two major flaws: 1) it is limited to patents covering methods of doing business in a financial or commercial setting (such as a patent on hedging risk), and 2) the provision is temporary and is set to expire in 2020. Section 18 of the American Invents Act must be expanded beyond simply financial products or services to be applied to all business method patents and all software-related patents. It also must be made permanent. Functional claiming Patents should cover specific solutions to specific problems. Too often, software patents apply broadly to all possible approaches to a problem, rather than to a specific solution. This is known as "functional claiming" and is endemic to software patents. This problem can be fixed by requiring patent applicants to claim their particular solutions. We've recommended that patent applicants should have to submit working code with their applications, or at least detailed notations explaining how their code works in order to get a patent. And if they do get a patent, they should be limited to the invention they claimed. Fixing the functional claiming problem will severely limit the problems posed by overly broad software patents, which are often abused by patent trolls.},
	urldate = {2015-11-06TZ},
	journal = {Electronic Frontier Foundation}
}

@article{downes_everyone_2015,
	title = {Everyone hates patent trolls, but here’s the root problem with our broken system},
	issn = {0190-8286},
	url = {https://www.washingtonpost.com/news/innovations/wp/2015/05/04/everyone-hates-patent-trolls-but-heres-the-root-problem-with-our-broken-system/},
	abstract = {Patent trolls are terrible, but ultimately just a symptom of a system's deeper issues.},
	language = {en-US},
	urldate = {2015-11-06TZ},
	journal = {The Washington Post},
	author = {Downes, Larry},
	month = may,
	year = {2015}
}

@misc{robinson_netflix_2014,
	title = {Netflix, {Net} {Neutrality}, and the {Future} of {OTT}},
	url = {http://www.StreamingMediaGlobal.com/Articles/ReadArticle.aspx?ArticleID=99780},
	abstract = {In a discussion at last week's CDN World Forum, telcos, operators, CDNs, and broadcasters tackled the questions of Net Neutrality and Netflix, only to find the answers intertwined},
	urldate = {2015-10-16TZ},
	journal = {Streaming Media Europe Magazine},
	author = {Robinson, Dom},
	month = oct,
	year = {2014}
}

@misc{baker_ctia_2015,
	title = {{CTIA} {Filed} {Lawsuit} to {Challenge} {FCC} {Open} {Internet} {Order}},
	url = {http://blog.ctia.org/2015/04/14/ctia-lawsuit-challenge-fcc-open-internet-order/},
	abstract = {CTIA filed a lawsuit with the D.C. Circuit Court of Appeals today challenging the FCC’s decision to impose sweeping new net neutrality rules and reclassifying mobile broadband as a common carrier utility. CTIA Chairman of the Board and CEO of Bluegra...},
	urldate = {2015-10-13TZ},
	journal = {CTIA-The Wireless Association® Blog},
	author = {Baker, Meredith},
	month = apr,
	year = {2015}
}

@misc{dixon_fcc_????,
	title = {{FCC} commissioner says no to {OTT} {MVPD} regulation change},
	url = {http://www.nscreenmedia.com/fcc-commissioner-says-no-to-ott-mvpd-regulation-change/},
	abstract = {FCC head Tom Wheeler wants to regulate some online video providers as MVPDs. FCC commissioner Ajat Pai says no to OTT MVPD rule change.},
	urldate = {2015-10-16TZ},
	journal = {nScreenMedia},
	author = {Dixon, Colin}
}

@techreport{grieder_beyond_2012,
	title = {Beyond cost cutting: {How} to make money in the data world},
	institution = {Mckinsey \& Company},
	author = {Grieder, Pascal and Grijpink, Ferry and Gryseels, Michael and Sandoval, Sergio},
	month = jun,
	year = {2012}
}

@misc{spangler_netflix_2015,
	title = {Netflix {Bandwidth} {Usage} {Climbs} to {Nearly} 37\% of {Internet} {Traffic} at {Peak} {Hours}},
	url = {http://variety.com/2015/digital/news/netflix-bandwidth-usage-internet-traffic-1201507187/},
	abstract = {Netflix, which already eats up the fattest chunk of downstream bandwidth, is taking an even bigger bite: The No. 1 subscription-video service accounted for 36.5\% of all downstream Internet bandwidt...},
	urldate = {2015-10-16TZ},
	journal = {Variety},
	author = {Spangler, Todd},
	month = may,
	year = {2015}
}

@misc{wheeler_fcc_2015,
	title = {{FCC} {Chairman} {Tom} {Wheeler}: {This} {Is} {How} {We} {Will} {Ensure} {Net} {Neutrality}},
	shorttitle = {{FCC} {Chairman} {Tom} {Wheeler}},
	url = {http://www.wired.com/2015/02/fcc-chairman-wheeler-net-neutrality/},
	abstract = {I am proposing the FCC use its Title II authority to implement and enforce open internet protections, banning paid prioritization, and the blocking and throttling of lawful content and services.},
	urldate = {2015-10-16TZ},
	journal = {WIRED},
	author = {Wheeler, Tom},
	month = feb,
	year = {2015}
}

@misc{greenfield_ccia_????,
	title = {{CCIA} {Praises} {President}’s {Support} {For} {Open} {Internet} {Via} {Title} {II}},
	url = {http://www.ccianet.org/2014/11/ccia-praises-presidents-support-for-open-internet-via-title-ii/},
	abstract = {Washington – President Obama released a statement today that strongly supports the reclassification of broadband access as a telecommunications service under Title II of the Telecommunication…},
	urldate = {2015-10-16TZ},
	journal = {CCIA},
	author = {Greenfield, Heather}
}

@misc{7_netflix_????,
	title = {Netflix, {Net} {Neutrality}, and the {Future} of {OTT}},
	url = {http://www.StreamingMediaGlobal.com/Articles/ReadArticle.aspx?ArticleID=99780},
	abstract = {In a discussion at last week's CDN World Forum, telcos, operators, CDNs, and broadcasters tackled the questions of Net Neutrality and Netflix, only to find the answers intertwined},
	urldate = {2015-10-16TZ},
	journal = {Streaming Media Europe Magazine},
	author = {7, Dom Robinson Posted on October and {2014}}
}

@article{bhadauria_demographic_2014,
	title = {Demographic {Segmentation} of the {Cruise} {Industry}},
	volume = {14},
	copyright = {Copyright/Copyright Transfer Policy  of Global Journals Publishing               This document supersedes all previous  statements of Global Journals' copyright and Authorization policies.  Authorization is granted to other publishers to adapt this policy for  your use with acknowledgement to Global Journals.       1. THE GLOBAL JOURNALS FOUNDATION     Global Journals is dedicated to authors for their fast publication process with best customer services.   The goal of Global Journals' publications program is to deliver quality  content and services at the lowest prices consistent with a vibrant and  fiscally healthy organization. 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	issn = {0975-5853},
	url = {http://journalofbusiness.org/index.php/GJMBR/article/view/1435},
	abstract = {The cruise industry caters to a highly diverse customer base, making it crucial for cruise companies to craft different marketing strategies for different passenger segments. Therefore, it is quite surprising that the academic literature on the cruise industry that studies antecedents of satisfaction at the segment level is quite limited. To fill this gap, this study first segments cruise passengers into five most common segments based on passenger demographics and then determines the impact and relative importance of different cruise ship attributes on each segment's satisfaction. We collected 1000 post experience reviews from passengers of over 150 cruise ships. Our data comprises a diverse and large sample, which was lacking in prior studies. This provides a realistic picture of cruise passengers’ perception and evaluation of factors that influence their satisfaction. We provide actionable implications for the managers of cruise companies which may be used for fine tuning advertising messages and customizing product offering for each segment.},
	number = {3},
	urldate = {2015-10-14TZ},
	journal = {Global Journal of Management And Business Research},
	author = {Bhadauria and Bhatnagar, Amit and Ghose, Sanjoy and Amita},
	month = jun,
	year = {2014}
}

@article{thorstrand_clinical_1976,
	title = {Clinical features in poisonings by tricyclic antidepressants with special reference to the {ECG}},
	volume = {199},
	issn = {0001-6101},
	abstract = {Clinical variables, and especially their relation to the ECG, have been studied in 153 cases of poisonings by tricyclic antidepressants (TCA). The mean age of the patients was 34 years. Amitriptyline poisoning accounted for 112 (73\%) of the cases and the mean dose ingested was about 1 000 mg. Coma was present in 87 patients (57\%) and on admission 40 (26\%) had a systolic blood pressure (BP) below 100 mmHg. The systolic BP on admission was significantly lower (p less than 0.001) and the heart rate (HR) higher (p less than 0.001) than when the patients left the ward. Apart from an increased HR (greater than or equal to 90 beats/min), which was present in 73\% of the cases, the most characteristic ECG change was a QRS prolongation (greater than or equal to 0.11 sec), this being found in 42\% of the cases. About the same proportion displayed a QT prolongation and 28\% had a prolonged PQ time. The mean of the QRS times was 0.11 sec. Unlike the QT time, the QRS time was not correlated to HR. Statistical analysis of the material with regard to clinical variables (dose of TCA, BP, coma duration, etc.) showed that the QRS time was closely related to the severity of poisoning. Five patients (3) died, all of whom already on admission demonstrated advanced ECG changes with arrhythmias and a mean QRS time of 0.19 sec. Excluding dibenzepine poisonings (4 cases, all fatal), the mortality rate was 0.7\%. The importance of high initial preparedness for cardiac complications is pointed out, as is the value of the QRS time as a guide to the severity of poisoning.},
	language = {eng},
	number = {5},
	journal = {Acta Medica Scandinavica},
	author = {Thorstrand, C.},
	year = {1976},
	pmid = {5853},
	keywords = {Adolescent, Adult, Aged, Antidepressive Agents, Tricyclic, Blood Pressure, Body Temperature, Electrocardiography, Female, Heart, Heart Rate, Humans, Hydrogen-Ion Concentration, Male, Middle Aged, Oxygen, Poisoning, Potassium, Respiration, Sodium},
	pages = {337--344}
}

@article{forster_subcellular_1975,
	title = {Subcellular distribution of phosphatases, proteinases, and ribonucleases in normal human stratum corneum and psoriatic scales},
	volume = {254},
	abstract = {The subcellular distribution of phosphatases, proteinases, and ribonucleases of normal human stratum corneum and psoriatic scales was determined after differential centrifugation. All psoriatic enzymes showed much increased activities as compared to the normal stratum corneum enzymes. The highest activities of alkaline phosphatase from psoriatic scales could be detected in the nuclear fraction. The main activities of all other tested phosphatases and proteinases were present in the cytoplasmatic fraction. The subcellular distribution of the ribonucleases varied according to the pH value.},
	language = {eng},
	number = {1},
	journal = {Archives for Dermatological Research. Archiv Für Dermatologische Forschung},
	author = {Förster, F. J. and Neufahrt, A. and Stockum, G. and Bauer, K. and Frenkel, S. and Fertig, U. and Leonhardi, G.},
	month = nov,
	year = {1975},
	pmid = {975},
	keywords = {Alkaline Phosphatase, Cell Nucleus, Cytoplasm, Hydrogen-Ion Concentration, Peptide Hydrolases, Phosphoric Monoester Hydrolases, Psoriasis, Ribonucleases, Skin, Subcellular Fractions},
	pages = {23--28}
}

@article{lynn_brand_2007,
	title = {Brand {Segmentation} in the {Hotel} and {Cruise} {Industries}: {Fact} or {Fiction}?},
	shorttitle = {Brand {Segmentation} in the {Hotel} and {Cruise} {Industries}},
	url = {http://scholarship.sha.cornell.edu/chrpubs/90},
	journal = {Center for Hospitality Research Reports},
	author = {Lynn, Michael},
	month = feb,
	year = {2007}
}

@article{rodrigue_geography_2013,
	title = {The geography of cruises: {Itineraries}, not destinations},
	volume = {38},
	issn = {0143-6228},
	shorttitle = {The geography of cruises},
	url = {http://www.sciencedirect.com/science/article/pii/S0143622812001373},
	doi = {10.1016/j.apgeog.2012.11.011},
	abstract = {The cruise industry is a highly concentrated business in terms of players and markets. Vessel deployment strategies and itinerary design by cruise operators are primordial and are affected by market and operational considerations. This paper focuses on capacity deployment and itineraries in two major cruise markets: the Caribbean and the Mediterranean. We argue that the cruise industry sells itineraries, not destinations, implying a level of flexibility in the selection of ports of call, but still bound to important operational considerations. The paper also reveals that the two cruise markets are not functioning independently but are interconnected in an operational manner, particularly through the repositioning of vessel units to cope with variations in seasonal demand among the regional markets.},
	urldate = {2015-10-14TZ},
	journal = {Applied Geography},
	author = {Rodrigue, Jean-Paul and Notteboom, Theo},
	month = mar,
	year = {2013},
	keywords = {Caribbean, Cruise ports, Cruise tourism, Mediterranean, Vessel deployment},
	pages = {31--42}
}

@misc{pociask_fcc_2015,
	title = {{FCC} {Contemplates} {Subsidized} {Broadband} {Services}},
	url = {http://www.forbes.com/sites/realspin/2015/05/12/fccs-new-proposal-subsidized-broadband-services/},
	abstract = {BY STEVE POCIASK - Before the FCC rushes ahead with another subsidy program, at a minimum, it should first evaluate the dubious success of its current Lifeline program.},
	urldate = {2015-10-13TZ},
	journal = {Forbes},
	author = {Pociask, Steve},
	month = may,
	year = {2015}
}

@misc{moore_yougov_2015,
	title = {{YouGov} {\textbar} {Public} tends to support {FCC} net neutrality ruling},
	url = {https://today.yougov.com/news/2015/03/10/Public-tends-support-FCC-net-neutrality/},
	abstract = {Democrats and independents back the FCC’s new net neutrality rules, though many are undecided and Republicans are slightly opposed},
	urldate = {2015-10-13TZ},
	journal = {YouGov: What the world thinks},
	author = {Moore, Peter},
	month = mar,
	year = {2015}
}

@misc{clement_net_????,
	title = {Net {Neutrality} {Rules} {Face} {Threats} in {Congress} and the {Courts}},
	url = {http://www.freepress.net/blog/2015/05/06/net-neutrality-rules-face-threats-congress-and-courts},
	abstract = {With a little over a month to go before the FCC’s historic Net Neutrality rules take effect, the cable and phone companies and their lobbyists are working every angle they can think of to destroy the open Internet.},
	urldate = {2015-10-11TZ},
	journal = {Free Press},
	author = {Clement, Candace}
}

@misc{reardon_net_2015,
	title = {Net {Fix}: {FCC} chief on solving the {Open} {Internet} puzzle ({Q}\&{A})},
	shorttitle = {Net {Fix}},
	url = {http://www.cnet.com/news/net-fix-fcc-chief-on-solving-the-open-internet-puzzle-q-a/},
	abstract = {With a vote looming on new rules for Internet access, Tom Wheeler talks candidly with CNET News in an exclusive interview about legal challenges, President Obama's role and being the butt of late-night TV jokes.},
	urldate = {2015-10-13TZ},
	journal = {CNET},
	author = {Reardon, Marguerite},
	month = jan,
	year = {2015}
}

@misc{_sprint_????,
	title = {Sprint backs {FCC} on reclassifying broadband as utility},
	url = {http://www.cnet.com/news/sprint-backs-fcc-on-reclassifying-broadband/},
	abstract = {In a surprise move, Sprint counters its industry brethren by saying the FCC's plan won't prevent it from further investing in its broadband network.},
	urldate = {2015-10-13TZ},
	journal = {CNET}
}

@misc{_net_????,
	title = {Net {Fix}: {Title} {II}, the two words that terrify the broadband industry},
	shorttitle = {Net {Fix}},
	url = {http://www.cnet.com/news/net-fix-title-ii-the-two-words-that-terrify-the-broadband-industry/},
	abstract = {Title II, a provision in the country's 81-year-old telecommunications law, could be used to tighten regulations on the telecom and cable industries. Here's why they're not happy about it.},
	urldate = {2015-10-13TZ},
	journal = {CNET}
}

@misc{powell_internet_2014,
	title = {Internet doesn't need phone-era rules: {Opposing} view},
	shorttitle = {Internet doesn't need phone-era rules},
	url = {http://www.usatoday.com/story/opinion/2014/01/16/internet-net-neutrality-fcc-broadband-editorials-debates/4542665/},
	abstract = {Light regulatory model has served the nation well, says former FCC chairman Michael K. Powell, now president and CEO of the National Cable \& Telecommunications Association.},
	urldate = {2015-10-13TZ},
	journal = {USA TODAY},
	author = {Powell, Michael},
	month = jan,
	year = {2014}
}

@misc{liberman_comcast_2014,
	title = {Comcast {Exec} {Says} {FCC} {Still} {Can}'t {Enforce} {Net} {Neutrality} {If} {It} {Reclassifies} {Internet}},
	url = {http://deadline.com/2014/05/comcast-exec-says-fcc-still-cant-enforce-net-neutrality-if-it-reclassifies-internet-730015/},
	abstract = {Comcast EVP David Cohen just made the comment in a remarkably thorough and thoughtful discussion of his company's views about Internet policy and media consolidation at the first MoffettNathanson M...},
	urldate = {2015-10-13TZ},
	journal = {Deadline},
	author = {Liberman, David},
	month = may,
	year = {2014}
}

@article{liptak_verizon_2007,
	chapter = {US},
	title = {Verizon {Blocks} {Messages} of {Abortion} {Rights} {Group}},
	issn = {0362-4331},
	url = {http://www.nytimes.com/2007/09/27/us/27verizon.html},
	abstract = {Verizon Wireless denied a request from Naral Pro-Choice America to use its network for a text-message program.},
	urldate = {2015-10-13TZ},
	journal = {The New York Times},
	author = {Liptak, Adam},
	month = sep,
	year = {2007},
	keywords = {Abortion, Birth Control and Family Planning, Cellular Telephones, Freedom of Speech and Expression, Law and Legislation, Naral Pro-Choice America, Telephones and Telecommunications, Text Messaging, United States Politics and Government, Verizon Communications, Wireless Communications}
}

@misc{liedtke_arguments_2014,
	title = {The {Arguments} for and against {Net} {Neutrality}},
	url = {http://www.inc.com/associated-press/obama-inflames-debate-on-net-neutrality.html},
	abstract = {President Obama recently took a stand for net neutrality. Here's a rundown of the arguments from both sides.},
	urldate = {2015-10-10TZ},
	journal = {Inc.com},
	author = {Liedtke, Michael},
	month = nov,
	year = {2014}
}

@misc{mehra_32_2015,
	title = {32 {Leading} {Internet} {Service} {Providers}},
	url = {http://www.practicalecommerce.com/articles/83259-32-Leading-Internet-Service-Providers},
	abstract = {In “20 Top Internet Service Providers,” a post from 2011, Contributing Editor Sig Ueland listed 20 large U.S. ISPs, with details and pricing for each. ...},
	urldate = {2015-10-12TZ},
	author = {Mehra, Gagan},
	month = mar,
	year = {2015}
}

@misc{_fcc_2015,
	title = {{FCC} {Strategic} {Plan} and {Budget} and {Performance} {Reports}},
	url = {https://www.fcc.gov/encyclopedia/fcc-strategic-plan},
	abstract = {The FCC is responsible to Congress and the American people for ensuring an orderly policy framework within which communications products and services can be efficiently and effectively provided to consumers and businesses.},
	urldate = {2015-10-12TZ},
	month = feb,
	year = {2015}
}

@misc{_what_????,
	title = {What {We} {Do}},
	url = {https://www.fcc.gov/what-we-do},
	abstract = {The Federal Communications Commission regulates interstate and international communications by radio, television, wire, satellite and cable in all 50 states, the District of Columbia and U.S. territories. An independent U.S.},
	urldate = {2015-10-12TZ}
}

@misc{berkman_title_2014,
	title = {Title {II} is the key to net neutrality—so what is it?},
	url = {http://www.dailydot.com/politics/what-is-title-ii-net-neutrality-fcc/},
	abstract = {Here's everything you need to know about Title II, the provision that gives net neutrality a chance at survival.},
	urldate = {2015-10-12TZ},
	journal = {The Daily Dot},
	author = {Berkman, Fran},
	month = may,
	year = {2014}
}

@article{kang_court_2010,
	chapter = {Technology},
	title = {Court rules for {Comcast} over {FCC} in 'net neutrality' case},
	issn = {0190-8286},
	url = {http://www.washingtonpost.com/wp-dyn/content/article/2010/04/06/AR2010040600742.html},
	abstract = {A federal appeals court ruled Tuesday that the Federal Communications Commission lacks the authority to force Internet service providers to keep their networks open to all forms of content, throwing into doubt the agency's status as watchdog of the Web.},
	language = {en-US},
	urldate = {2015-10-12TZ},
	journal = {The Washington Post},
	author = {Kang, Cecilia},
	month = apr,
	year = {2010}
}

@misc{gokey_fcc_2015,
	title = {{FCC} {Net} neutrality update: {U}.{S}. {Telecoms} say reclassification will be ‘crushing’ to industry},
	shorttitle = {{FCC} {Net} neutrality update},
	url = {http://www.digitaltrends.com/web/fcc-reclassify-broadband-title-ii-explained/},
	abstract = {FCC chairman Tom Wheeler’s new Net neutrality proposal aims to reclassify broadband under Title II, end throttling, blocking, and paid prioritization. Here’s what it all means and how it will affect you.},
	urldate = {2015-10-10TZ},
	journal = {Digital Trends},
	author = {Gokey, Malarie},
	month = may,
	year = {2015}
}

@misc{lohmann_fcc_2008,
	title = {{FCC} {Rules} {Against} {Comcast} for {BitTorrent} {Blocking}},
	url = {https://www.eff.org/deeplinks/2008/08/fcc-rules-against-comcast-bit-torrent-blocking},
	abstract = {On Friday, the FCC voted, 3-2, to punish Comcast for its surreptitious interference with BitTorrent uploads (a practice that EFF helped uncover and document in October 2007).},
	urldate = {2015-10-12TZ},
	journal = {Electronic Frontier Foundation},
	author = {Lohmann, Fred},
	month = aug,
	year = {2008}
}

@misc{_free_????,
	title = {Free {Press} {Comments} on {FCC}'s {Proposed} {Lifeline} {Updates}},
	url = {http://www.freepress.net/resource/107121/free-press-comments-fccs-proposed-lifeline-updates},
	abstract = {Free Press supports the FCC “reboot” allowing use of Lifeline funds for broadband and urges the agency to get serious about the broader affordability and competition crisis.},
	urldate = {2015-10-11TZ},
	journal = {Free Press}
}

@misc{_save_????,
	title = {Save the {Internet}},
	url = {http://www.savetheinternet.com/sti-home},
	abstract = {Internet freedom means Net Neutrality. Internet freedom means mobile rights. Internet freedom means open spectrum. Internet freedom means universal high-speed Internet. The fight for Internet freedom begins here, so get involved today. Read more and share with your friends.},
	urldate = {2015-10-11TZ},
	journal = {Free Press}
}

@misc{_net_????-1,
	title = {Net {Neutrality} {Rules} {Face} {Threats} in {Congress} and the {Courts}},
	url = {http://www.freepress.net/blog/2015/05/06/net-neutrality-rules-face-threats-congress-and-courts},
	abstract = {With a little over a month to go before the FCC’s historic Net Neutrality rules take effect, the cable and phone companies and their lobbyists are working every angle they can think of to destroy the open Internet.},
	urldate = {2015-10-11TZ},
	journal = {Free Press}
}

@misc{_13_????,
	title = {13 things you need to know about the {FCC}'s {Net} neutrality regulation},
	url = {http://www.cnet.com/news/13-things-you-need-to-know-about-the-fccs-net-neutrality-regulation/},
	abstract = {Having trouble digesting all 400 pages of the FCC's Net neutrality order? Have no fear, CNET's Marguerite Reardon is here to tell you what you really need to know.},
	urldate = {2015-10-11TZ},
	journal = {CNET}
}

@misc{_wireless_????,
	title = {The wireless and cable industries just sued to kill net neutrality},
	url = {http://www.theverge.com/2015/4/14/8411033/ctia-wireless-cable-sue-lawsuit-fcc-net-neutrality},
	abstract = {The FCC officially published its new net neutrality rules to the Federal Register yesterday, opening the door to legal challenges. Opponents wasted no time. CTIA, the trade association that has...},
	urldate = {2015-10-11TZ},
	journal = {The Verge}
}

@article{edwards_fcc_2015,
	title = {{FCC} {Votes} '{Yes}' on {Strongest} {Net}-{Neutrality} {Rules}},
	issn = {0040-718X},
	url = {http://time.com/3723722/fcc-net-neutrality-2/},
	abstract = {Advocates of the "open Internet" literally danced in the streets.},
	urldate = {2015-10-11TZ},
	journal = {Time},
	author = {Edwards, Haley Sweetland},
	month = feb,
	year = {2015},
	keywords = {democrats, fcc, fight for the future, internet, net neutrality, open internet, wheeler}
}

@misc{_embedded_????,
	title = {Embedded {Footer}},
	url = {https://www.whitehouse.gov/embeds/footer},
	urldate = {2015-10-10TZ},
	journal = {whitehouse.gov}
}

@misc{_embedded_????-1,
	title = {Embedded {Footer}},
	url = {https://www.whitehouse.gov/embeds/footer},
	urldate = {2015-10-10TZ},
	journal = {whitehouse.gov}
}

@misc{_what_????-1,
	title = {What {Is} {Net} {Neutrality}?},
	url = {https://www.aclu.org/feature/what-net-neutrality},
	urldate = {2015-10-10TZ},
	journal = {American Civil Liberties Union}
}

@misc{liedtke_arguments_????,
	title = {The {Arguments} for and against {Net} {Neutrality}},
	url = {http://www.inc.com/associated-press/obama-inflames-debate-on-net-neutrality.html},
	abstract = {President Obama recently took a stand for net neutrality. Here's a rundown of the arguments from both sides.},
	urldate = {2015-10-10TZ},
	journal = {Inc.com},
	author = {Liedtke, Michael}
}

@misc{_course_????,
	title = {Of {Course} {The} {First} {Amendment} {Protects} {Baidu}'s {Search} {Engine}, {Even} {When} {It} {Censors} {Pro}-{Democracy} {Results}},
	url = {http://www.forbes.com/sites/ericgoldman/2014/03/28/of-course-the-first-amendment-protects-baidus-search-engine-even-when-it-censors-pro-democracy-results/},
	abstract = {A good line from the opinion: "the First Amendment fully immunizes search-engine results from most, if not all, kinds of civil liability and government regulation"},
	urldate = {2015-10-08TZ},
	journal = {Forbes}
}

@misc{furman_jian_????,
	title = {{JIAN} {ZHANG} {V}. {BAIDU}.{COM} {INC}., 11 {Civ}. 3388 ({JMF}) ({S}.{D}.{N}.{Y}. {Mar} 25, 2013)},
	url = {https://casetext.com},
	urldate = {2015-10-08TZ},
	journal = {Casetext},
	author = {Furman, Jesse M.}
}
@article{_chinas_2014,
	title = {China's {Baidu} defeats {U}.{S}. lawsuit over censored search results},
	url = {http://www.reuters.com/article/2014/03/28/us-baidu-china-lawsuit-idUSBREA2Q1VS20140328},
	abstract = {Chinese Internet company Baidu Inc on Thursday won the dismissal of a U.S. lawsuit by pro-democracy activists who complained that Baidu illegally suppressed political speech on China's most widely used Internet search engine.},
	urldate = {2015-10-08TZ},
	journal = {Reuters},
	month = mar,
	year = {2014},
	keywords = {Advertising and Marketing (TRBC), Americas, Arts / Culture / Entertainment, Asia / Pacific, BAIDU, Business : Public Services (Legacy), Business Support Services (TRBC), CHINA, China (PRC), Class Actions, Commercial Services and Supplies (TRBC), Company News, Computers / Office Equipment (Legacy), Computers and Office Equipment (TRBC), Corporate Events, Corporate Governance, Corporate Litigation, Crime / Law / Justice, Cyclical Consumer Goods and Services (TRBC), Cyclical Consumer Services (TRBC), Emerging Market Countries, Freedom of Speech / Censorship, Fundamental Rights / Civil Liberties, General News, Government / Politics, Human Rights / Civil Rights, IT Services and Consulting (TRBC), Industrial Services (TRBC), Industrials (TRBC), Internet / World Wide Web, Judicial Process / Court Cases / Court Decisions, LAWSUIT, Media / Publishing (Legacy), Media and Publishing (TRBC), Multi-Industry (Legacy), New York, Office Equipment (TRBC), Privacy / Data Protection, Society / Social Issues, Software (Legacy), Software (TRBC), Software and IT Services (TRBC), Technology (TRBC), Technology Equipment (TRBC), US, United States}
}

@article{goel_facebook_2014,
	title = {Facebook {Tinkers} {With} {Users}’ {Emotions} in {News} {Feed} {Experiment}, {Stirring} {Outcry}},
	issn = {0362-4331},
	url = {http://www.nytimes.com/2014/06/30/technology/facebook-tinkers-with-users-emotions-in-news-feed-experiment-stirring-outcry.html},
	abstract = {Last week Facebook revealed that it had manipulated the news feeds of over half a million randomly selected users to change the number of positive and negative posts they saw.},
	urldate = {2015-09-21TZ},
	journal = {The New York Times},
	author = {Goel, Vindu},
	month = jun,
	year = {2014},
	keywords = {Customer Relations, Emotions, Facebook Inc, Research, Social Media}
}

@article{carroll_demand_2011,
	title = {Demand {Management}},
	url = {http://scholarship.sha.cornell.edu/articles/253},
	journal = {Articles and Chapters},
	author = {Carroll, Bill},
	month = jan,
	year = {2011}
}

@misc{luca_reviews_2011,
	title = {Reviews, {Reputation}, and {Revenue}: {The} {Case} of {Yelp}.com — {HBS} {Working} {Knowledge}},
	shorttitle = {Reviews, {Reputation}, and {Revenue}},
	url = {http://hbswk.hbs.edu/item/6833.html},
	abstract = {In just six years, Yelp.com has managed to crowdsource 20 million reviews of restaurants and other services by creating and leveraging an impressive social network of people who enjoy writing reviews. But can a bunch of amateur opinionators working for free really transform the restaurant industry, where heavily marketed chains and highly regarded professional critics have long had a stronghold? To answer this question, HBS professor Michael Luca combined Yelp reviews with revenues for every restaurant that operated in Seattle, WA at any point between 2003 and 2009. Applying a new method to tease out the causal effect of reviews (separate from the effect of underlying quality), the study shows that a one-star increase on Yelp leads to a 5 to 9 percent increase in revenue. Yet Yelp doesn't work for all restaurants. Chain restaurants \&\#8212;which already spend heavily on branding \&\#8212;are unaffected by changes in their Yelp ratings. This suggests that consumer reviews present a new way of learning in the Internet age, and are fast becoming a substitute for traditional forms of reputation.},
	urldate = {2015-05-09TZ},
	author = {Luca, Michael},
	month = oct,
	year = {2011}
}

@misc{_introducing_????,
	title = {Introducing {Snapcash}},
	url = {http://blog.snapchat.com/post/102895720555/introducing-snapcash},
	abstract = {Today is a big day for us - we are launching our first product created in partnership with another company. We’re huge fans of the folks at Square and have been big admirers of Square Cash since it...},
	urldate = {2015-04-16TZ}
}

@misc{_launching_????,
	title = {Launching {Google} {Wallet} on {Sprint} and working with {Visa}, {American} {Express} and {Discover}},
	url = {http://googleblog.blogspot.com/2011/09/launching-google-wallet-on-sprint-and.html},
	urldate = {2015-04-16TZ},
	journal = {Official Google Blog}
}

@article{_event_2015,
	address = {Waltham, United States},
	title = {Event {Brief} of {Q}4 2014 {Facebook} {Inc} {Earnings} {Call} - {Final}},
	copyright = {2015 CCBN, Inc. and CQ Roll Call},
	url = {http://search.proquest.com/docview/1654753549?accountid=10267},
	language = {English},
	urldate = {2015-04-13TZ},
	journal = {Fair Disclosure Wire},
	month = jan,
	year = {2015},
	keywords = {Business And Economics, Law--Corporate Law}
}

@misc{wortham_after_2012,
	title = {After 2 {Years} of {Testing}, {Venmo} {Opens} {Payment} {Service} to {Public}},
	url = {http://bits.blogs.nytimes.com/2012/03/20/after-2-years-in-beta-venmo-opens-payment-service-to-public/},
	abstract = {After more than two years in beta testing, Venmo, a mobile payments service that lets people send money to their friends, is opening its doors to the public on Tuesday. It is rare for a start-up company working in such a competitive market to stay in test mode for so long.},
	urldate = {2015-04-08TZ},
	author = {Wortham, Jenna},
	month = mar,
	year = {2012}
}

@misc{_app_????,
	title = {App {Annie} {Index}: 2014 {Retrospective} - {The} {Top} {App} {Trends} of 2014},
	shorttitle = {App {Annie} {Index}},
	url = {http://blog.appannie.com/app-annie-index-retrospective-2014/},
	abstract = {App Annie reviews 2014’s top mobile app trends. This comprehensive report is a must-read for professionals looking to stay abreast of the app industry.},
	urldate = {2015-04-08TZ},
	journal = {App Annie Blog}
}

@misc{hill_10_????,
	title = {10 {Reasons} {Why} {Facebook} {Bought} {Instagram}},
	url = {http://www.forbes.com/sites/kashmirhill/2012/04/11/ten-reasons-why-facebook-bought-instagram/},
	abstract = {Why would Facebook pay \$1 billion for a company with no revenue but lots of soul?},
	urldate = {2015-04-08TZ},
	journal = {Forbes},
	author = {Hill, Kashmir}
}

@misc{carlson_facebook_????,
	title = {Facebook {Is} {Buying} {Huge} {Messaging} {App} {WhatsApp} {For} \$19 {Billion}!},
	url = {http://www.businessinsider.com/facebook-is-buying-whatsapp-2014-2},
	abstract = {Facebook is buying huge messaging app WhatsApp...},
	urldate = {2015-04-08TZ},
	journal = {Business Insider},
	author = {Carlson, Nicholas}
}

@misc{panzarino_facebook_????,
	title = {Facebook {Buying} {WhatsApp} {For} \$19B, {Will} {Keep} {The} {Messaging} {Service} {Independent}},
	url = {http://social.techcrunch.com/2014/02/19/facebook-buying-whatsapp-for-16b-in-cash-and-stock-plus-3b-in-rsus/},
	abstract = {Facebook is purchasing messaging giant WhatsApp for \$16 billion in cash and stock, according to a regulatory filing. The deal is being cut for \$12 billion in..},
	urldate = {2015-04-08TZ},
	journal = {TechCrunch},
	author = {Panzarino, Matthew}
}

@misc{_three_????,
	title = {Three {Smart} {Lessons} {From} {Facebook}'s {Purchase} {Of} {WhatsApp}},
	url = {http://www.forbes.com/sites/adamhartung/2014/02/24/zuckerbergs-3-smart-leadership-lessons-from-facebook-buying-whatsapp/},
	abstract = {Look beyond the stated \$19B price and you'll see the smart reasons why Facebook bought WhatsApp and the lessons this offers for all business leaders.  Everyone has to fight to remain relevant today.},
	urldate = {2015-04-08TZ},
	journal = {Forbes}
}

@misc{_10_????,
	title = {10 {Reasons} {Why} {Facebook} {Bought} {Instagram}},
	url = {http://www.forbes.com/sites/kashmirhill/2012/04/11/ten-reasons-why-facebook-bought-instagram/},
	abstract = {Why would Facebook pay \$1 billion for a company with no revenue but lots of soul?},
	urldate = {2015-04-08TZ},
	journal = {Forbes}
}

@misc{_colleges_????,
	title = {Colleges get to call themselves universities},
	url = {http://www.theguardian.com/education/2012/jun/11/colleges-to-become-universities},
	abstract = {Small specialist colleges can become universities if they have 750 students doing degree course},
	urldate = {2015-03-24TZ},
	journal = {the Guardian}
}

@article{judith_b._white_horizontal_1998,
	title = {Horizontal {Hostility}; {Relations} {Between} {Similar} {Minority} {Groups}},
	volume = {55},
	issn = {1540-4560},
	doi = {10.1111/0022-4537.00132},
	number = {3},
	journal = {Journal of Social Issues},
	author = {Judith B. White, Ellen J. Langer},
	year = {1998},
	pages = {537 -- 559}
}

@article{white_horizontal_2006,
	title = {Horizontal {Hostility}: {Multiple} {Minority} {Groups} and {Differentiation} from the {Mainstream}},
	volume = {9},
	issn = {1368-4302, 1461-7188},
	shorttitle = {Horizontal {Hostility}},
	url = {http://gpi.sagepub.com/content/9/3/339},
	doi = {10.1177/1368430206064638},
	abstract = {Three studies examined minority group members' attitudes toward other, similar minority groups. We predicted that minority group members would differentiate between multiple outgroups with asymmetric horizontal hostility(White \& Langer, 1999), a pattern of expressing relatively unfavorable attitudes toward an outgroup that is similar to and more mainstream than the minority ingroup. We replicated White and Langer's pattern of horizontal hostility among members of minority political parties in Greece (Study 1). When the mainstream majority was made a salient part of the intergroup context, vegetarians' attitudes toward vegans became more positive, and vegans' attitudes toward vegetarians more negative (Study 2). In Study 3, mainstream salience made Dartmouth College students' relative evaluations of a similar, more mainstream college more negative, whereas priming a superordinate minority identity made them more positive. Results suggest that asymmetric horizontal hostility results from the motivation to differentiate one's minority ingroup from a similar, more mainstream group in comparative contexts anchored by the mainstream majority outgroup.},
	language = {en},
	number = {3},
	urldate = {2015-03-24TZ},
	journal = {Group Processes \& Intergroup Relations},
	author = {White, Judith B. and Schmitt, Michael T. and Langer, Ellen J.},
	month = jul,
	year = {2006},
	keywords = {intergroup relations, minority identity},
	pages = {339--358}
}

@article{kingdom_mach_2014,
	title = {Mach bands explained by response normalization},
	volume = {8},
	issn = {1662-5161},
	url = {http://journal.frontiersin.org/article/10.3389/fnhum.2014.00843/abstract},
	doi = {10.3389/fnhum.2014.00843},
	urldate = {2015-03-24TZ},
	journal = {Frontiers in Human Neuroscience},
	author = {Kingdom, Frederick A. A.},
	month = nov,
	year = {2014}
}

@article{rozin_asymmetrical_2014,
	title = {Asymmetrical {Social} {Mach} {Bands} {Exaggeration} of {Social} {Identities} on the {More} {Esteemed} {Side} of {Group} {Borders}},
	issn = {0956-7976, 1467-9280},
	url = {http://pss.sagepub.com/content/early/2014/08/19/0956797614545131},
	doi = {10.1177/0956797614545131},
	abstract = {Perceptual processes generally enhance borders, because of their high information value. Mach bands are an example in vision. In the social world, borders are also of special significance; one side of a border is generally more esteemed or valued than the other. We claim that entities (individuals, groups) that are just over the border on the positive side tend to exaggerate their membership on the positive side (asymmetrical social Mach bands). We demonstrate this by showing that (a) master’s-degree universities use the word university to describe themselves more than major graduate universities do, (b) small international airports use the word international to describe themselves more than major airports do, and (c) University of Pennsylvania students, who are affiliated with a “marginal” Ivy League school, use the word Ivy to describe their school more than Harvard students do.},
	language = {en},
	urldate = {2015-03-24TZ},
	journal = {Psychological Science},
	author = {Rozin, Paul and Scott, Sydney E. and Zickgraf, Hana F. and Ahn, Flora and Jiang, Hong},
	month = aug,
	year = {2014},
	pmid = {25143431},
	keywords = {borders, enhancement, groups, open data, social},
	pages = {0956797614545131}
}

@misc{_2014-2015_????,
	title = {2014-2015 {Annual} {Statistics}},
	url = {http://www.isso.cornell.edu/about/stats14-15.pdf},
	urldate = {2015-03-16},
	publisher = {International Students and Scholars Office}
}

@misc{street_social_????,
	title = {Social {Networking} {Fact} {Sheet}},
	url = {http://www.pewinternet.org/fact-sheets/social-networking-fact-sheet/},
	abstract = {Key data points on social networking use from the Pew Research Center's Internet and American Life Project},
	urldate = {2015-03-19TZ},
	journal = {Pew Research Center's Internet \& American Life Project},
	author = {Street, 1615 L. and {NW} and Washington, Suite 700 and Inquiries, DC 20036 202 419 4300 {\textbar} Main 202 419 4349 {\textbar} Fax 202 419 4372 {\textbar} Media}
}

@misc{_follow_????,
	title = {Follow the {Things}},
	url = {http://www.followthethings.com/howsushiwentglobal.shtml},
	abstract = {Who makes the things that we buy? Few of us know. They seem untouched by human hands. Occasionally there’s a news story, a documentary film, or an artwork showing the hidden ingredients in our coffee, t-shirts, or iPads. They often ‘expose’ unpleasant working conditions to encourage more ‘ethical’ consumer or corporate behaviour. followthethings.com is this work’s ‘online store’. Here, you can find out who follows what and why; the techniques used to research and ‘grab’ its audiences; the discussions and impacts that it provokes; and how to follow things yourself.},
	urldate = {2014-12-08TZ}
}

@article{__????
}

@article{sproesser_bright_2014,
	title = {The {Bright} {Side} of {Stress}-{Induced} {Eating} {Eating} {More} {When} {Stressed} but {Less} {When} {Pleased}},
	volume = {25},
	issn = {0956-7976, 1467-9280},
	url = {http://pss.sagepub.com/content/25/1/58},
	doi = {10.1177/0956797613494849},
	abstract = {Previous research suggests that approximately 40\% to 50\% of the population increase food consumption under stressful conditions. The prevailing view is that eating in response to stress is a type of maladaptive self-regulation. Past research has concentrated mainly on the negative effects of social stress on eating. We propose that positive social experiences may also modulate eating behavior. In the present study, participants were assigned to social-exclusion, neutral, and social-inclusion conditions. In a subsequent bogus taste test, the amount of ice cream eaten and habitual stress-related eating were measured. After being socially excluded, people who habitually eat more in response to stress (stress hyperphagics) ate significantly more than people who habitually eat less in response to stress (stress hypophagics). Conversely, after being socially included, stress hyperphagics ate significantly less than stress hypophagics. The present findings provide the first evidence for complementary adjustments of food consumption across positive and negative situations. Implications of these findings for the relationship of stress and body weight are discussed.},
	language = {en},
	number = {1},
	urldate = {2014-11-05TZ},
	journal = {Psychological Science},
	author = {Sproesser, Gudrun and Schupp, Harald T. and Renner, Britta},
	month = jan,
	year = {2014},
	pmid = {24166853},
	keywords = {eating, food intake, inclusion, social exclusion, social influences, stress},
	pages = {58--65}
}

@article{sproesser_bright_2014-1,
	title = {The {Bright} {Side} of {Stress}-{Induced} {Eating} {Eating} {More} {When} {Stressed} but {Less} {When} {Pleased}},
	volume = {25},
	issn = {0956-7976, 1467-9280},
	url = {http://pss.sagepub.com/content/25/1/58},
	doi = {10.1177/0956797613494849},
	abstract = {Previous research suggests that approximately 40\% to 50\% of the population increase food consumption under stressful conditions. The prevailing view is that eating in response to stress is a type of maladaptive self-regulation. Past research has concentrated mainly on the negative effects of social stress on eating. We propose that positive social experiences may also modulate eating behavior. In the present study, participants were assigned to social-exclusion, neutral, and social-inclusion conditions. In a subsequent bogus taste test, the amount of ice cream eaten and habitual stress-related eating were measured. After being socially excluded, people who habitually eat more in response to stress (stress hyperphagics) ate significantly more than people who habitually eat less in response to stress (stress hypophagics). Conversely, after being socially included, stress hyperphagics ate significantly less than stress hypophagics. The present findings provide the first evidence for complementary adjustments of food consumption across positive and negative situations. Implications of these findings for the relationship of stress and body weight are discussed.},
	language = {en},
	number = {1},
	urldate = {2014-11-05TZ},
	journal = {Psychological Science},
	author = {Sproesser, Gudrun and Schupp, Harald T. and Renner, Britta},
	month = jan,
	year = {2014},
	pmid = {24166853},
	keywords = {eating, food intake, inclusion, social exclusion, social influences, stress},
	pages = {58--65}
}

@article{sproesser_bright_2014-2,
	title = {The {Bright} {Side} of {Stress}-{Induced} {Eating} {Eating} {More} {When} {Stressed} but {Less} {When} {Pleased}},
	volume = {25},
	issn = {0956-7976, 1467-9280},
	url = {http://pss.sagepub.com/content/25/1/58},
	doi = {10.1177/0956797613494849},
	abstract = {Previous research suggests that approximately 40\% to 50\% of the population increase food consumption under stressful conditions. The prevailing view is that eating in response to stress is a type of maladaptive self-regulation. Past research has concentrated mainly on the negative effects of social stress on eating. We propose that positive social experiences may also modulate eating behavior. In the present study, participants were assigned to social-exclusion, neutral, and social-inclusion conditions. In a subsequent bogus taste test, the amount of ice cream eaten and habitual stress-related eating were measured. After being socially excluded, people who habitually eat more in response to stress (stress hyperphagics) ate significantly more than people who habitually eat less in response to stress (stress hypophagics). Conversely, after being socially included, stress hyperphagics ate significantly less than stress hypophagics. The present findings provide the first evidence for complementary adjustments of food consumption across positive and negative situations. Implications of these findings for the relationship of stress and body weight are discussed.},
	language = {en},
	number = {1},
	urldate = {2014-11-05TZ},
	journal = {Psychological Science},
	author = {Sproesser, Gudrun and Schupp, Harald T. and Renner, Britta},
	month = jan,
	year = {2014},
	pmid = {24166853},
	keywords = {eating, food intake, inclusion, social exclusion, social influences, stress},
	pages = {58--65}
}

@article{sproesser_bright_2014-3,
	title = {The {Bright} {Side} of {Stress}-{Induced} {Eating} {Eating} {More} {When} {Stressed} but {Less} {When} {Pleased}},
	volume = {25},
	issn = {0956-7976, 1467-9280},
	url = {http://pss.sagepub.com/content/25/1/58},
	doi = {10.1177/0956797613494849},
	abstract = {Previous research suggests that approximately 40\% to 50\% of the population increase food consumption under stressful conditions. The prevailing view is that eating in response to stress is a type of maladaptive self-regulation. Past research has concentrated mainly on the negative effects of social stress on eating. We propose that positive social experiences may also modulate eating behavior. In the present study, participants were assigned to social-exclusion, neutral, and social-inclusion conditions. In a subsequent bogus taste test, the amount of ice cream eaten and habitual stress-related eating were measured. After being socially excluded, people who habitually eat more in response to stress (stress hyperphagics) ate significantly more than people who habitually eat less in response to stress (stress hypophagics). Conversely, after being socially included, stress hyperphagics ate significantly less than stress hypophagics. The present findings provide the first evidence for complementary adjustments of food consumption across positive and negative situations. Implications of these findings for the relationship of stress and body weight are discussed.},
	language = {en},
	number = {1},
	urldate = {2014-11-05TZ},
	journal = {Psychological Science},
	author = {Sproesser, Gudrun and Schupp, Harald T. and Renner, Britta},
	month = jan,
	year = {2014},
	pmid = {24166853},
	keywords = {eating, food intake, inclusion, social exclusion, social influences, stress},
	pages = {58--65}
}

@article{bourke_long_2012,
	title = {The long history of dieting fads},
	volume = {379},
	issn = {0140-6736},
	url = {http://www.sciencedirect.com/science/article/pii/S0140673612604164},
	doi = {10.1016/S0140-6736(12)60416-4},
	number = {9820},
	urldate = {2014-10-03TZ},
	journal = {The Lancet},
	author = {Bourke, Joanna},
	month = mar,
	year = {2012},
	pages = {994--995}
}

@book{holtzman_uncertain_2009,
	address = {Berkeley},
	title = {Uncertain {Tastes}: {Memory}, {Ambivalence}, and the {Politics} of {Eating} in {Samburu}, {Northern} {Kenya}},
	isbn = {9780520257368},
	shorttitle = {Uncertain {Tastes}},
	abstract = {This richly drawn ethnography of Samburu cattle herders in northern Kenya examines the effects of an epochal shift in their basic diet-from a regimen of milk, meat, and blood to one of purchased agricultural products. In his innovative analysis, Jon Holtzman uses food as a way to contextualize and measure the profound changes occurring in Samburu social and material life. He shows that if Samburu reaction to the new foods is primarily negative—they are referred to disparagingly as “gray food” and “government food”—it is also deeply ambivalent. For example, the Samburu attribute a host of social maladies to these dietary changes, including selfishness and moral decay. Yet because the new foods save lives during famines, the same individuals also talk of the triumph of reason over an antiquated culture and speak enthusiastically of a better life where there is less struggle to find food. Through detailed analysis of a range of food-centered arenas, Uncertain Tastes argues that the experience of food itself—symbolic, sensuous, social, and material-is intrinsically characterized by multiple and frequently conflicting layers.},
	language = {English},
	publisher = {University of California Press},
	author = {Holtzman, Jon},
	month = oct,
	year = {2009}
}